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We are happy to help you – quickly, personally and without complications.
Contact hours
Monday – Friday
08:00 – 12:00
13:30 – 17:00
Saturday
08:00 – 16:00
(Excluding public holidays)
We are here for you!
Simply send us a message or request a call by leaving your number.
The five most frequently asked questions
Where are your sofas produced?
Where are your sofas produced?
Our sofas are produced in Europe by manufacturers specialized in making sofas.
What are the delivery times?
What are the delivery times?
The current delivery time is indicated directly on the relevant product page. Since availability and production capacity can vary continuously, the delivery time indicated there is always the most reliable information for the sofa you have chosen. After your order we will also keep you updated via email on the status and delivery.
At what temperature can I wash the upholstery?
At what temperature can I wash the upholstery?
We recommend washing the covers at 30°C on a program for delicate items.
How are the sofa modules connected to each other?
How are the sofa modules connected to each other?
The sofa modules are fixed, depending on the model and configuration, with appropriate connection elements, for example with crocodile connectors or Velcro elements. The necessary connection elements are included in the delivery and ensure that the modules remain securely in place in daily use. At the same time, the elements can be detached again very easily from each other, so you can rearrange your sofa at any time without complications.
Can I reorder individual coverings?
Can I reorder individual coverings?
Yes, you can reorder individual covers at any time. If you want to give your sofa a new look or replace an upholstery, simply contact our customer service and tell us the fabric and color you want. We will then create a personalized order link for you.
Care and instructions for use
Should I wash the upholstery in the washing machine immediately if there is a stain?
Should I wash the upholstery in the washing machine immediately if there is a stain?
No, in most cases it is not necessary. Fresh stains can often be removed with a clean cloth and a little water. Gently dab the affected spot instead of rubbing. For more stubborn dirt we recommend our Livom care products, such as fabric cleaner or foam cleaner. If more thorough cleaning is required, you can simply remove the affected cover and wash it at 30°C on a delicates programme.
At what temperature can I wash the upholstery?
At what temperature can I wash the upholstery?
We recommend washing the covers at 30°C on a program for delicate items.
I have pets. Which fabric do you recommend?
I have pets. Which fabric do you recommend?
In linea in principle all Livom fabrics are suitable for homes with pets. Our covers are robust, easy to care for, removable and washable. Pet hair is usually easily removed with an adhesive roller or a damp cloth. If a cover becomes damaged or very dirty, you can reorder it individually and replace it.
How are the sofa modules connected to each other?
How are the sofa modules connected to each other?
The sofa modules are fixed, depending on the model and configuration, with appropriate connection elements, for example with crocodile connectors or Velcro elements. The necessary connection elements are included in the delivery and ensure that the modules remain securely in place in daily use. At the same time, the elements can be detached again very easily from each other, so you can rearrange your sofa at any time without complications.
How do I wash the upholstery correctly?
How do I wash the upholstery correctly?
Remove the covers from the sofa and separate them, if necessary, by color. Close or cover the Velcro strips so they don't get caught in the fabric. Turn the covers inside out, put them in the washing machine, add a suitable detergent and choose a program for delicates at 30°C with the lowest spin possible. After washing, shake the covers and let them air dry. Please do not tumble dry, do not bleach and do not iron.
For additional protection we recommend using a laundry bag.
Which detergents can I use for upholstery?
Which detergents can I use for upholstery?
You can use powder detergent, delicates detergent, liquid detergent or detergent strips. To protect the quality of the fabric it is best not to use fabric softener or bleach.
How can I protect the floor from marks and scratches?
How can I protect the floor from marks and scratches?
To avoid marks and scratches on the floor, we recommend applying protective pads or felt pads under the sofa feet. You can find them in most DIY stores and it is best to replace them over time, as soon as they wear out. Sofas with wooden feet are already supplied with felt glides.
A look behind the scenes
Real people work at Livom, with passion, humor and a shared mission: to create furniture you will love. Here you can get to know us better.