How can we help you?
We are happy to help you – quickly, personally and without complications.
Contact hours
Monday – Friday
08:00 – 12:00
13:30 – 17:00
Saturday
08:00 – 16:00
(Excluding public holidays)
We are here for you!
Simply send us a message or request a call by leaving your number.
The five most frequently asked questions
Where are your sofas produced?
Where are your sofas produced?
Our sofas are produced in Europe by manufacturers specialized in making sofas.
What are the delivery times?
What are the delivery times?
Depending on use, the lifespan is between 7 and 15 years. Since all elements can be replaced over time, your sofa can accompany you for a lifetime 😉
At how many degrees should the coverings be washed?
At how many degrees should the coverings be washed?
We recommend washing the covers at 30 degrees on a delicate cycle.
How are the sofa elements fixed?
How are the sofa elements fixed?
The elements are easily connected via Velcro fasteners. These guarantee a perfect hold: even children who jump on the sofa do not cause the modules to slip 😉.
Can I order the coverings individually?
Can I order the coverings individually?
Of course, it is possible to order the coverings individually or renew the entire sofa by choosing a new colour.
Care and instructions for use
Should I wash the upholstery in the washing machine immediately if there is a stain?
Should I wash the upholstery in the washing machine immediately if there is a stain?
It depends on the type of stain. Light stains can be easily removed with a damp cloth, a little dishwashing liquid and circular movements. If not, simply remove the individual stained cover, wash it in the washing machine and reattach it once clean.
At how many degrees should the coverings be washed?
At how many degrees should the coverings be washed?
We recommend washing the covers at 30 degrees on a delicate cycle.
I have a pet. Which fabric is recommended?
I have a pet. Which fabric is recommended?
All of our fabrics are pet friendly. Hair can be easily removed with an adhesive roller or a damp cloth. Furthermore, the fabrics are woven so tightly that cats' claws can hardly damage the inside. And if a part were to be damaged, it is possible to simply replace the individual covering, making the sofa as good as new. All fabrics are also extremely practical, as they are washable in case of stains left by our four-legged friends.
How are the sofa elements fixed?
How are the sofa elements fixed?
The elements are easily connected via Velcro fasteners. They guarantee a perfect hold: even children who jump on the sofa do not cause the modules to slip 😉.
How should I proceed if I want to wash the upholstery?
How should I proceed if I want to wash the upholstery?
- Remove the coverings from the sofa (possibly separating them by color)
- Fold the Velcro closures to prevent them from catching during washing
- Turn the lining inside out
- Insert the cover into the washing machine drum
- Add detergent*
- Select a delicate program at 30°C, set the spin cycle to minimum, start the wash and wait
- Shake the coverings and let them dry preferably in the open air
- Do not iron - cover the sofa immediately and enjoy it
We also recommend:
- Wash the covers inside out
- Use a laundry bag
Which detergents can I use for upholstery?
Which detergents can I use for upholstery?
We recommend using the following detergents:
- Powder detergent
- Mild detergent
- Liquid detergent
- Cleansing strips
To preserve the quality of the coverings, we do not recommend the use of fabric softeners and bleaches.
How can I protect the floor from marks and scratches?
How can I protect the floor from marks and scratches?
To avoid marks and scratches on the floor, we recommend applying protective felt pads under the feet of the sofa. They are easily found in any DIY store. With time and use, the felt can wear out and must therefore be replaced.
Our sofas with wooden feet are already supplied with protective felt pads included.
A look behind the scenes
Real people work at Livom, with passion, humor and a shared mission: to create furniture you will love. Here you can get to know us better.